CRM · ScoutRV → TheCRM
ScoutRV and TheCRM
Scout produces the inventory file TheCRM consumes, so the units your team works in the CRM match the units on the site.
How it works
- The feed carries identifiers, the full spec set, pricing, status and up to twenty photos per unit — 45 columns in total.
- Field names are the platform’s own, which TheCRM maps on its end. That is deliberate: it means a new field on our side does not require a coordinated release on theirs.
- This feed sends your sale price. Base-price display is supported through the condition-level override, which substitutes the price before the file is built; the more granular make-and-model pricing rules do not apply to this partner.
- Delivery is on a schedule to the destination TheCRM specifies. Every file that goes out is archived, so when a partner says a listing is wrong there is a copy of exactly what was sent rather than a reconstruction of what should have been.
- An automated check flags any enabled feed whose last successful push is more than 48 hours old, or that has been switched on for 48 hours and has never pushed at all. Alerts are raised once per dealer and name every affected feed, rather than firing on every run.
Other integrations
Lightspeed → ScoutRV
Lightspeed DMS
Automatic inventory sync from Lightspeed, including multi-store feeds.
Read more
IDS → ScoutRV
IDS DMS
Automatic inventory sync from IDS, the most common DMS in RV retail.
Read more
Motility → ScoutRV
Motility
Inventory sync from Motility, in either its XML or CSV export.
Read more
Questions
TheCRM questions
Is this lead delivery or inventory?+
Inventory. Leads reach TheCRM the same way they reach any ADF-capable CRM.
How many photos travel with a unit?+
Up to twenty, in the order you set them on the unit.