Scout Technologies Inc

1. Acceptance of Terms

By contacting Scout RV Support via phone, SMS, or email, you agree to these terms. If you do not agree, please do not use our support channels.

2. Who We Serve

This support line at (833) 379-1992 is intended for dealership customers contracted with Scout Technologies Inc. By contacting us, you confirm you are authorized to communicate on behalf of your dealership.

3. SMS / Text Messaging Terms

By calling or texting (833) 379-1992, you agree to receive text messages from Scout RV Support related to your support request, including:

• Ticket confirmations
• Status updates
• Follow-up questions
• Resolution notifications

Message frequency: Varies based on your support activity (typically 1–5 messages per ticket).

Carrier rates: Message and data rates may apply per your wireless carrier's plan.

Opt-out: Reply STOP to any text message at any time to stop receiving SMS messages from us. You will receive a final confirmation message.

Help: Reply HELP to any text message for help and contact information.

4. Acceptable Use

When contacting our support team, you agree not to:

• Use abusive or threatening language
• Submit false or misleading information
• Attempt to gain unauthorized access to other dealerships' accounts or data
• Send unsolicited commercial messages

5. Service Availability

Regular support hours are Monday through Friday, 9:00 AM to 5:00 PM Central Time. For urgent emergencies (such as site outages), our 24/7 emergency line is available by pressing 1 when calling (833) 379-1992. We aim to respond to all support requests within one business day, but cannot guarantee specific response times outside emergency situations.

6. Limitation of Liability

Scout Technologies Inc provides support on a best-effort basis. We are not liable for indirect, incidental, special, or consequential damages arising from your use of our support services. Our total liability for any claim related to support services shall not exceed the fees paid by your dealership in the prior 12 months.

7. Privacy

Your use of our support services is also governed by our Privacy Policy. We do not sell your personal information or phone number to third parties.

8. Changes to These Terms

We may update these terms from time to time. The effective date at the top of this page reflects the most recent revision. Continued use of our support channels after changes constitutes acceptance of the updated terms.

9. Governing Law

These terms are governed by the laws of the State of Texas, without regard to conflict of laws principles. Any disputes arising from these terms shall be resolved in the state or federal courts located in Tarrant County, Texas.

10. Contact

Questions about these terms? Contact us: