Analytics · Google → ScoutRV
ScoutRV and Google Business Profile
Your Google reviews are the strongest social proof you have and they sit on a page you do not control. Scout pulls them onto the site, per location.
How it works
- Reviews are synced per location, so a group’s store pages show that store’s reviews rather than a blended figure that flatters the weakest rooftop.
- A dealership-level rating is computed from the locations rather than typed in by hand, so it cannot drift from what Google actually shows.
- A synced review can be hidden, and the hide survives the next sync — otherwise every re-sync would resurrect it, which is the obvious way that feature gets built wrong.
- A sync clears the caches the review displays sit behind, so a new review appears rather than waiting out a cache window.
- There is a manual sync as well as the scheduled one, for when you have just asked a customer for a review and want to see it land.
Other integrations
Lightspeed → ScoutRV
Lightspeed DMS
Automatic inventory sync from Lightspeed, including multi-store feeds.
Read more
IDS → ScoutRV
IDS DMS
Automatic inventory sync from IDS, the most common DMS in RV retail.
Read more
Motility → ScoutRV
Motility
Inventory sync from Motility, in either its XML or CSV export.
Read more
Questions
Google Business Profile questions
Can we hide a review?+
Yes, and it stays hidden through subsequent syncs.
Do multi-location groups get per-store reviews?+
Yes. Each location syncs its own, and the dealership rating is computed from them.
How long until a new review shows?+
On the next scheduled sync, or immediately if you trigger one manually.